Terms & Conditions

The terms, policies and conditions (collectively known as "Terms & Conditions") described below govern the use of this site. Your use and/or placement of any order indicate your acceptance of these Terms & Conditions.

Please Allow 7-10 Business Days For Domestic Orders.

Please Allow 10-21 Business Days for International Orders.

Returns are not currently allowed for online purchases.

All exchanges must be authorized by us before sending merchandise back. Simply contact our Customer Care team [email protected] within 14 days of the order's delivery date. Underwear, swimwear, and merchandise marked final sale cannot be exchanged. 

The merchandise must not be worn, altered or washed. Merchandise must be returned in its original condition, and accompanied by its original tags. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Pink Dolphin.

Original shipping fees are not refundable, however a shipping label will be provided for domestic orders. After receiving the merchandise, we require up to 5 business days to process the exchange.